General renting condition
· Preliminary statements.
First of all we intend to explain the meaning of some expressions that will be used in the following text.
- Each of the firms that form SUMMERHOLIDAY is called "Tourist Enterprise".
- The "Client" is a person who makes a reservation and takes advantage of the service and apartments-rooms leased out by the Agency.
- The "Reservation" is the request of the client to rent an apartment for a certain period.
- When the Tourist Enterprise receives the reservation, it communicates to the client if the apartment is available; it also gives more details of the offer and asks for a deposit. This communication is called "Booking-Proposal".
- When the Tourist Enterprise receives the deposit, it sends to the client the so-called "Letter of confirmation".
- The contract drawn up between the Tourist Enterprise and the client is called "Lease". - The lease is subject to the Terms and conditions of lease.
2. Reservation and final contract.
When the client receives the Letter of confirmation sent by the Tourist Enterprise after it has received the deposit (see point 3), the lease can be considered definitively concluded. The enclosed sheet containing the List of the lodgers must be filled up and signed and then sent back to the Tourist Enterprise.
The client has to show the Letter of confirmation to the agency when he receives the key of the apartment-room.
3. Deposit and payment. The rent fees are included with water, light, gas, takeaway waste and condominium charges, final cleaning and amount to € 50-70.00 The difference compared to the total must be understood by way of agency commissions plus stamp. In the price is included the beach service (1 sun umbrella, 1 sun-chair and 1 sunbed), free of charge.
The amount of the deposit and further details are communicated with the Booking-proposal. As deposit, the client has to pay 30% of the whole amount. He can send a registered letter containing a guaranteed cheque, send money order in settlement or a bank transfer. The Tourist Enterprise has to receive the deposit within (and not late then) 15 days after the date when it communicates the availability of the apartment. The client has to write the number of the Booking-proposal and also name and surname of the holder of the reservation. The Tourist Enterprise has the right to reject the deposits that arrive after the 15 days (see above) and to cancel, as a consequence, the Booking proposal. The clients of the apartments have to pay the rest of the total amount on the arrival; The clients are kindly requested to pay in cash or by traveller cheque/guaranteed bank-cheques or by bankcard/credit card.
4. Cancellation and recession.
In any case of renunciation of your holiday accommodation you will never lose your account already payed: for refusals communicated at least 4 weeks before the holidays' start you will get a credit of the whole account already payed valid for the current year or for the following one in our buildings.
5. Arrival, non-arrival, early departure.
The arrival must occur on the fixed day between 4 and 8 p.m. All the occupants of the apartment must show, at their arrival, their identity cards or passports for the registration. If they have a delay, they must immediately inform the Tourist Enterprise; if they don't do it, the apartment-room is kept free until the following day (9 a.m.), then the Tourist Enterprise can rent it to third parties. If the client leaves before the fixed day, he can NEVER obtain a reduction of the rent paid on the arrival.
6. Rules of the stay.
It's forbidden to give hospitality to more people (both adults and children) than allowed by the number of beds indicated on the booking proposal and on the List of the lodgers. The guests must observe the rules of the house, especially about the silence hours in the afternoon and during the night. The guests must have respect for the apartment (walls, floor, etc.), the equipment (fridge, dishes, cooking-stove, etc.) and the furniture. The guests must pay for damages or theft. Complaints about the state of the apartment-room must be made within 24 hours after the arrival. Small pets (max. 10 kg) are allowed, only where specifically indicated in the catalogue. Please indicate the animal with your booking (we'll ask for a small contribution to the cleaning costs)the guests can't use their own stoves or air conditioners. Referring to the general rules, the Tourist Enterprise reserves the right to inspect the apartment-room at any moment to check the state of the apartment and the number of persons. In case of bad non-observance, the Tourist Enterprise can rescind immediately the contract and has the right to ask the clients to set face the apartment immediately. If necessary the police may intervene. Eventual unsettled bills must be paid and the Tourist Enterprise is entitled to damages. For this reason, the Tourist Enterprise suggests the use of the apartments just to families.
7. Equipment of the apartments.
All the apartments are completely furnished and provided with gas-stove, fridge, kitchenware (pots, dishes, glasses), hot and cold water, electrical energy (220 Volt). When the gas bottle finishes it's immediately substituted (during the winter from Monday to Friday from 9 to 12 and from 15 to 19. During the summer from Monday
to Saturday from 8.45 to 12.45 and from 15.45 to 19.45; on Sunday: from 8.45 to 12.45 and from 16.30 to 19.30).
Bedsheets, pillows and one blanket are available for each registered person, therefore table-linen and bath towels are not included. The client can rent them from the Tourist Enterprise. Mattress-covers and pillow covers can't be used as bed linen.
On the fixed day the apartments must be left within 9 a.m. The departure should occur during the office hours, so that the staff of the Tourist Enterprise can check the apartment and see if it has been left in order. If the client leaves during the night, the Tourist Enterprise will send him back his deposit after the check on the state of the apartment. The apartment must be left in order and perfectly clean, especially the kitchen area; the fridge must be empty, the rubbish taken to the green containers, the dishes washed.
9. Caution money.
The client promises to take care of the apartment. When the client arrives and receives the key of the apartment, the Tourist Enterprise asks him 100,00 € caution as a guarantee of good use of the apartment. The caution is given back to the client if everything in the apartment (cleaning and no damages) is in order.
10. Liabilities of the Tourist Enterprise.
The Tourist Enterprise disclaims all responsibility for damages, theft, accidents within the apartment. Anyway, it is at disposal of the client to help him if there should be any problem. In case of claim for damages, the matter must be discussed directly by the Tourist Enterprise and the client About legal disputes, the competent court of justice is that of Venice.
11. Particular rules.
If there are any unforeseen difficulties in the allotment of the booked apartment, the Tourist Enterprise may rent to the client another apartment with the same characteristics. If it costs more than the other, the client hasn't to pay anything more. In case of reparations, the staff of the Tourist Enterprise is authorized to enter into the apartments also in absence of the lodgers. The Tourist Enterprises will take notice about special request about the apartments or rooms (number, floors, view etc.) but without any guarantee. The description in the catalogue might vary in some exceptional cases.
When the client makes a reservation, he automatically accepts the conditions written above.
Pursuant to art. 13 of the GDPR, EU Regulation 2016/679
The Agency Ag Summerholiday, as data controller pursuant to articles 4, 7, and 24 of EU Regulation 2016/679 of 27/04/2016 on the protection and processing of the personal data of individuals (hereinafter, "GDPR"), would like to inform you that, pursuant to art. 13 of the GDPR EU Regulation 2016/679 with reference to the personal data requested to supply real estate intermediation, the processing will be correct, lawful and transparent protecting your confidentiality and your rights. On this point, we kindly ask you to read this Policy carefully.
Purpose of Processing The Data Controller processes personal data, in particular: name, surname, tax code, VAT number, phone number, address, etc., that we have an absolute need to identify during the pre-contractual and/or contractual stage, that is when a service agreement is finalised. As it is not relevant for the relationship in question, no sensitive will be recorded or processed.
· Legal Basis and Processing Purpose:
The legal basis is founded on contractual and/or legal obligations, or on the consent of the data subject. We collect the data from the data subject solely to satisfy the contractual obligations established for the professional mandate you assigned to us, and more specifically to:
1.1 acquire and confirm your booking for accommodation and accessory services and to provide the services requested. As this processing is needed to draw up and implement the contractual agreement, your consent is not required; unless special, so-called sensitive data, should be provided. If you should refuse to provide personal data, we will not be able to confirm your booking and provide the services requested. Processing will cease when you leave, but some of your data may and must still be processed for the purposes and with the methods indicated in the following points;
1.2 to comply with obligations set forth in the "Consolidation act of public safety laws" (article 109 R.D. 773 of 18.6.1931) which obliges us, for public safety purposes, to send Police headquarters the details of clients staying based on methods established by the Minister for the Interior (Decree 7 January 2013). Providing data is obligatory and does not require your consent. If there should be a refusal to provide data, we cannot accommodate you in our facility. Data acquired for that purpose is not stored by us unless you consent to that storage as set forth in point 1.4;
1.3 to comply with administrative, accounting and fiscal laws in force. For that purpose, processing does not require your consent. Data is processed by us and by our processors, and is only communicated to external parties to fulfil legal obligations. If you should refuse to provide the data needed for to fulfil those obligations, we will not be able to provide the services requested. Data acquired for those purposes is stored by us for the time established in the respective laws (10 years, and even longer with tax assessments);
1.4 to speed up the registration processes for your future visits to our facility. For that purpose, having acquired your consent that can be revoked at any time, your data will be stored for a maximum of 3 (three) years and will be used when you are our guest once again, for the purposes indicated in the previous points;
1.5 to send you our promotional messages and updates on tariffs and offers. For that purpose, having acquired your consent, your data will be stored for a maximum of 3 (three) years and will not be communicated to third parties. You may revoke consent at any time.
2) Processing methods:
We process data both manually and the relative paper documents will be stored correctly and protected by us for the time needed to process it or ordered by law, and through our computer system. In that case, the data will be recorded on protected IT systems.
3) Providing data and consequences of a refusal to respond
Please note that, considering the processing purposes illustrated above, for those indicated from point 1.1. to point 1.4) providing data is obligatory and not doing so, or doing so partially and inaccurately, may result in not being able to perform the activity itself and prevents us from fulfilling the contractual obligations foreseen in the mandate. For the marketing purposes indicated in point 1.5) providing data is optional and not doing so does not prevent the existing relationship.
Pursuant to art. 13 of the GDPR EU Regulation 2016/679
Data collected and processed may be: made available to some employees and collaborators of the Controller as Processors appointed to process data:
communicated to and shared with internal and external Consultants of the Controller's facility solely if involved and functional to the relationship or services requested. Those parties will operate as external Processors and will be given suitable operating instructions;
communicated to financial Offices, Chambers of Commerce and, in general, all Bodies assigned to audit and control correct compliance with the purposes of the assignment performed;
5) Rights of the data subject We would also like to inform you that, as the Data Subject, you are granted specific rights pursuant to articles from 15 to 23 of the GDPR:
Ask and obtain information on where the data comes from, processing purposes and methods and the logic applied, identification details of the controller and of processors, of the subjects and subject categories that personal data may be communicated to or that can gain knowledge of it;
Have data updated, rectified or integrated, erased, transformed into an anonymous form or blocked if processed in breach of the law; certification that those operations requested have been notified to those the data was communicated to unless that compliance is impossible or implies a use of means that is manifestly disproportionate to the right protected. Where applicable, you also have the rights set forth in articles 16-21 of the GDPR including the Right to rectification, right to be forgotten, right to restriction of processing, right to portability, right to object, and the right to present a complaint to the Data Protection Authority. The data subject has the right to revoke his/her consent at any time. Revoking consent does not prejudice the legality of processing based on consent prior to it being revoked.
For any further information and to enforce rights acknowledged by the European Regulation you may contact:
The controller Ag Summerholiday di Viel Fabiola, Via dello Zodiaco 25-27, 30028 Bibione VE Italy
Processor (if appointed): (name and surname or name of the body or company)__________________________ (contact data)________________
Consent to the processing of Personal data pursuant to Art 7 of the GDPR 679/2016
I, the undersigned pursuant to laws in force on the protection of personal data (EU Regulation 679/2016), having received the information on the processing of my personal data:
the tourist accommodation to send periodical information on the tariffs and offers available to my home or my e-mail address. here...